HR in the Lead: How to help managers with remote teams

Angela Lewis has been in the HR space for almost 15 years, currently working as Head of HR Consulting at Coca-cola Amatil NZ, and previously at Disney, Amazon and Orion Health.

In this talk she shares tips for managers on how to build trust, book suggestions to better understand team dynamics and the importance of feedback.

Jump ahead to specific topics:

• How to build trust as a manager, 3 main things to do (be available, be transparent, show vulnerability) - 1:37
• Enabling new managers through education and tools helping them to be aware - 2:38
• Embrace technology to support with visibility and tracking on productivity - 4:04
  
• The key principle to managing expectations: Clarity. Especially in remote working circumstances - 4:40
  
• The importance of keeping feedback up both giving and receiving - 5:17
• Keeping up with consistent performance management processes - 6:04
• Collaboration at Amazon across team from books to video - 7:12
• Leveraging expertises both internally and externally to improve business efficiency - 8:03
• Managers need to enable collaboration for both parties best interest - 8:38
• Tip for managers: Find out what others can gain from collaboration and use that as the driving force - 8:57
• How can leaders and businesses take the learning from COVID times - 10:00

Remote working has thrown a spanner in the works for most organizations today. To help you get through we have created a range of resources, whether you need Pulse Surveys, your managers need extra support, or you are trying to develop a strong Feedback Culture, head to our Remote Work section in our resource centre to learn more.