Wolt customer story
As Wolt continues to experience hypergrowth it becomes increasingly important to make sure they have the right processes to support their people. Read on to learn more.
Currently, the global working community is on the steepest learning curve ever. We are part of the largest remote working experiment conducted in history where people find themselves abruptly placed outside their comfort zone.
We have no other option than to quickly internalize the different phases of a learning cycle to experience, reflect, learn, change, (repeat). People show resilience and adaptability.
This is Part 3 of our Remote Work & COVID-19 Response Series. Last week we discussed how (Bi)weekly 1:1s are considered the glue that holds the performance management process together which is essential in the current COVID-19 situation.
This week we will zoom in on the individual skills needed to effectively work remotely and feel engaged with day-to-day work.
There are plenty of ways managers and HR practitioners can help remote teams perform at their best. From training managers better to keeping up with consistent performance management processes, the key to happy and engaged remote employees who are making progress becomes clear: soft skills.
Soft skills are personal attributes such as leadership, communication, or time management. Hard skills, on the other hand, are related to specific technical knowledge and training such as speaking a foreign language or the ability to use computer programs. Just like hard skills, a person’s soft skills are crucial to success, yet often overlooked.
Nobody works in a vacuum, people still need to interact. Working remotely effectively requires a lot of communication, self-management, and collaboration especially when working on projects over a video call. In the “new normal”, hard skills are useless without soft skills.
We would like to share with you 5 soft skills our colleagues have demonstrated during this remote work switch that has proven crucial for successful teamwork and overall progress.
Do your Pulse Survey results show that employees want more feedback and recognition? One way to continue the performance management process and ensure employees are maximizing their learning from this remote working experience is to run a peer review on remote working skills.
In a peer review, individuals receive feedback from colleagues with a focus on developing each other's strengths and weaknesses. A self-assessment can be included to let employees evaluate their own strengths and weaknesses.
Peer Reviews are a great way for peers to share visions on what success looks like, and help each other become more successful. It’s crucial to regularly check-in with peers, understand how you can support them better from a distance and make sure that everyone stays aligned while doing home office.
Find out how to run a Peer Review, and see our example questions and template communication here.
With a Peer Review focused on remote working skills, you allow your workforce to keep learning and develop into rounded resilient professionals who are ready for the next challenge.
In this post, we shared what skills and competencies are needed for an individual to effectively work remotely. Next in our Remote Work & COVID-19 Response series, we will focus on the skills and competencies that managers need to effectively manage remote teams.
Learn how you can support remote teams with a purpose-built platform that offers Pulse Surveys, Real-time Feedback, 1:1s, Check-ins, OKRs and Goals, Engagement Surveys, and Reviews.